Accessibility Statement

Our Commitment

Elevated Health Augusta is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

We believe that healthcare information and services should be accessible to everyone, regardless of ability. Our goal is to make our website and patient portal usable by as many people as possible.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Our ongoing accessibility efforts include:

• Keyboard navigation support throughout the website
• Clear and consistent navigation structure
• Text alternatives for non-text content
• Sufficient color contrast ratios
• Resizable text without loss of functionality
• Form labels and error identification
• Skip navigation links for screen reader users
• ARIA labels for interactive elements

Compatibility with Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (NVDA, JAWS, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Known Limitations

While we strive to ensure accessibility of our website, there may be some limitations. We are actively working to identify and remediate any accessibility barriers. Known limitations include:

• Some older PDF documents may not be fully accessible
• Third-party content or integrations may have varying levels of accessibility
• Some complex interactive features may require additional testing

Feedback & Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We try to respond to accessibility feedback within 2 business days and will work with you to resolve any issues.

Assessment & Remediation

We assess the accessibility of our website through a combination of automated testing tools, manual testing, and user feedback. When we identify accessibility issues, we prioritize remediation based on the impact to users and work to resolve issues as quickly as possible.